Mighty Wash Operations

Jennifer B Edited 5 months ago

Update: I called the corporate office and they got it cancelled immediately and refunded me for the past 2 charges. DO NOT GET A MEMBERSHIP! My daughter has tried to cancel her membership three different times over the past three months. They continue to charge after they have told her three times it would be cancelled three months ago. The monthly auto draft will not stop!!!

Sneaker Addict a year ago

I work hard for what i have!!! Broken Valve Stem, Flat tire, Sctached Rim and Scratched Tire. The manager Isaiah did nothing to help me all he said was at this time there's nothing we can do to help and he left me stranded! SMFH this place always breaks down and now i see why!!!! Mighty Wash #7 of Lubbock

Josh Rdrgz a year ago

7 year customer. Lucky enough to own two new cars a year. I know the wear and tear that comes with washing new vehicles. One issue after all these years, never cried about the minor damages. But with a brand new car, paper plates, and these damages are done. Here is what was told to me. 1) From Location 13 , up to corporate to review. 2) Corporate (Debra Rodriguez) reviews tells me cameras were down they’ll cover it. 3) Insurance calls me, hears my story and tell me no way they could have done that. Never asked to see my vehicle or pictures. Wrote off with a big wasn’t us. 4) just called Debra, attitude complete 180, told me she was last line of defense and if my insurance wanted to battle it out to go ahead. This vehicle got about two years worth of cars washes in one wash. Plus some. After all these years when a minor issues a maybe $200 buff that I would’ve gone half with becuase I know the risk of these facilities. Wasn’t heard, listens, or even cared about. This is Mighty Wash for you.

Julia Wagner 3 years ago

Took our brand new car in to get washed. The trim was torn off by the machine. The company claims that their equipment couldn't have done it and that it was a defect in our BRAND NEW car. Won't ever be going back and will tell everyone we know and on every platform possible not to go to Might Wash.

Jessy Haeck 4 years ago

WORSE CUSTOMER SERVICE EVER! I took my car to get detailed at their Carlsbad location and my rear driver door was completely destroyed. No one would answer my calls for months. I called the corporate office and they wouldn’t give me any information on what is going to happen with my vehicle and if they were going to repair it. After constantly calling for months, they was upset with me for being ugly but 2 employees up there called me ugly names and then got upset when I reciprocated. They didn’t want to pay for my repairs or my rental until I finally threatened them with the police. If I could give them no stars I would!! They told me that if I “could afford to pay for a car detail (I)could pay for my own rental”